Title:  Assistant Cafe Manager - Aramark @ Queen's University

Requisition #:  521638

Kingston, ON, CA, K7L 3N8

Career Area:  Professional & Management

Job Description

Aramark is hiring a full time Assistant Manager for our new concept – Café Union – that is located in Goodes Hall at Queen’s University. Café Union will serve food that is supplied from our commissary such as sandwiches and salads and will prepare paninis, breakfast sandwiches, egg bites and a variety of hot and cold drinks at the operation. 

Reporting to the Senior Retail Director, the Assistant Manager is responsible for developing and implementing beverage and dining solutions to meet customer needs and tastes. Oversees and manages Aramark operations where customers order beverages and prepared foods from a menu.

Elevate your career and join the Aramark team where professional opportunities can lead to long lasting careers!  

Job Responsibilities

•    Ensures the café operates in accordance with Aramark standards of services
•    Follows the Operational Excellence fundamentals by maintaining food and labour initiatives
•    Ensures individual and team is trained performance meets objective and client expectations
•    Brings value through efficient operations, appropriate cost controls, and profit management
•    Manages staff schedules and attendance; fills shifts for absent employees based on seniority
•    Ordering, inventory, POS, mobile orders and addresses customer concerns or complaints
•    Assists staff in cooking sandwiches, making drinks, customer service as required
•    Plans, directs, and coordinates food service activities to deliver finished product to the Customer
•    Supervises the team regarding production, quality, and control
•    Maintains a safe and healthy environment for patrons and employees

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change. or new ones may be assigned without formal notice



•    Previous experience working in an upscale café or Barista experience is an asset
•    1-3 years previous food service supervisory experience is required
•    Experience in directing the work of others as per job duties and business requirements
•    Ability to act with a ‘Customer comes first attitude’ to meet and exceed expectations
•    Effective oral communication skills and knowledge of a food service retail environment
•    Maintain effective working relationships with managers, staff and patrons 
•    Requires occasional lifting, carrying, pushing, and pulling up to 50lbs.
•    Must be able to stand for extended periods of time

Accommodations for job applicants with disabilities are available upon request


About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on FacebookInstagram and Twitter.