Position Summary
The Restaurant Runner / Barback supports front-of-house and bar operations by ensuring food, beverages, supplies, and equipment are delivered efficiently and accurately. This role is responsible for maintaining service areas, assisting bartenders and servers, and helping create a clean, organized, and exceptional guest experience in a fast-paced environment.
Job Description
The Runner-Busser is responsible for keeping inventory of transporting, stocking, and cleaning/clearing products to ensure business and customer needs are met. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Job Responsibilities
• Stocks and maintains appropriate levels of product
• Delivers product and uses transfer sheets to maintain inventory integrity
• Cleans, sanitizes, and maintains appearance of workstations and guest service areas
• Assist servers, bartenders, etc. with customer service as needed
• Maintains excellent customer service and a positive demeanor towards guests, customers, clients, co-workers, etc. Is adaptable to customer needs.
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation
• Ensures security of company assets
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
• Previous food service experience preferred
• Demonstrates excellent customer service skills, ability to prioritize and accomplish tasks quickly
• Must be available to work flexible hours including evenings and weekends
• Requires constant standing and walking
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Key Responsibilities
Food Runner Duties
- Deliver food orders from the kitchen to guests quickly and accurately.
- Verify plate presentation, modifications, and order accuracy before delivering items.
- Communicate effectively with kitchen staff, servers, and managers regarding order status and guest needs.
- Assist with table maintenance, including clearing and resetting tables as needed.
- Support servers by delivering condiments, beverages, and additional guest requests.
- Ensure dining areas remain clean, organized, and guest-ready throughout service.
Barback Duties
- Stock beer, liquor, wine, mixers, garnishes, glassware, ice, and other bar supplies before, during, and after service.
- Maintain cleanliness and organization of bar stations, coolers, storage areas, and service wells.
- Collect and wash glassware and ensure bartenders have adequate supplies for service.
- Replenish ice bins and remove empty bottles, kegs, and waste materials.
- Assist bartenders with beverage preparation, garnishes, and setup while adhering to company policies and liquor regulations.
- Monitor inventory levels and notify management when replenishment is needed.
General Responsibilities
- Follow all food safety, sanitation, health, and alcohol service regulations.
- Provide friendly, professional, and responsive guest service.
- Support special events, catering functions, and high-volume service periods.
- Work collaboratively with all team members to maintain efficient operations.
- Perform opening, closing, and side-work duties as assigned.
- Follow all company policies, procedures, and safety standards.
Qualifications
- Previous restaurant, hospitality, barback, runner, or food service experience preferred.
- Ability to work in a fast-paced, high-volume environment.
- Strong communication and teamwork skills.
- Ability to multitask and maintain attention to detail.
- Flexible availability, including evenings, weekends, holidays, and event days.
- Smart Serve, Serve It Right, or equivalent alcohol service certification may be required based on jurisdiction.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to frequently lift and carry up to 50 lbs (23 kg).
- Ability to push, pull, bend, stoop, and reach throughout a shift.
- Comfortable working in busy, loud, and fast-paced environments.
Core Competencies
- Teamwork and collaboration
- Sense of urgency
- Guest-focused service
- Reliability and punctuality
- Organization and attention to detail
- Adaptability in high-volume environments
Job Type: Full-Time / Part-Time / Seasonal
Compensation: Hourly wage plus gratuities (where applicable)
Work Environment: Restaurant, sports & entertainment venue, hotel, banquet facility, or bar operations.