Title:  Club Bell Manager

Job Description

Time to step up your career! This is your moment to shine and lead the way for others too. We’re hiring full-time Food Service Supervisors to join our passionate Food Services Team. Alongside a manager who will help coordinate and lead operations, you’ll help oversee staff, collaborate with teammates, and help where needed. We can’t wait to see your growth, all while igniting your passion and pursuing what matters to you. 

Job Responsibilities

OPERATIONS

· Responsible for creating schedules and processing payroll, oversee training and performance management.

· Achieve budget targets for Sales, COS & Labour

· Accurately and efficiently maintain inventory on a daily, weekly and monthly basis as required.

· Place supplier orders as required to ensure items are always stocked according to department and sponsor requirements.

· Create and enforce daily task list for Front & Back of House staff.

· Ability to use designated POS systems and perform payment duties as required.

· Manage cash-out process at the end of each event.

· Ensure that all food items are served as per menu specifications, including professional signage and labelling

· Proficiency in multi-tasking in a high energy, fast-paced environment

· Perform other duties as requested by the Director of Premium Services or Associate Managers whenever

certain skills and/or experience are vital to initiate, coordinate, or complete any given program.

SERVICE

· As the premiere space for Ottawa Senators game nights, hospitality and service are a primary focus,

· Liaise with Club Bell Concierge (Senators) to confirm total number of guests in attendance and to accurately

charge total club meals back to the Ottawa Senators following each event.

· Promote strong public relations among guests and liaise with our client as required.

· Ensure our VIP clientele are provided with excellent guest service while staying within the allowable

parameters of Aramark’s Business Conduct Policy

· Lead food service huddles with staff.

· Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail).

· Lead by example in all areas including punctuality, appearance, and quality of work.

· May prepare beverage orders as needed to ensure accurate production for location.

· May be required to prepare service production packets (Production sheets & recipes)

· Work with Culinary team to maintain food production and ensure the safety and quality of food according to

Aramark policies, procedures, and department requirements are met.

FOOD & WORKPLACE SAFETY

· Safety First every day. To have a workplace operation with zero incidents or injuries is a primary focus and goal by management and the corporation.

· Maintain a sanitary department following health & safety codes and regulations.

· Ensure that food items are stored in a safe, organized, and hazard-free environment.

· Maintain a safe and hazard-free working environment and continuously follow up with preventative maintenance checklists. · Maintain logs on all maintenance required on equipment within the department

· Maintain a safe and hazard-free working environment and continuously follow up with preventative maintenance checklists

· Ensure all food/safety temperature logs are completed with appropriate corrective action, as necessary

· Maintain all service schedules & coordinate repairs accordingly

· Lead by example and enforce procedures and policies.

COACHING

· Hire, train, supervise and evaluate employees; counsel; promote employee growth, efficiency, morale and teamwork 

· Continuously coach employees on products offered within the club and promote awareness of items and other promotions available throughout the arena

· Holds self and others accountable to ensure operation is being managed as required

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our operational commitments, job duties may change, or new ones may be assigned without formal notice. 

Qualifications

•    Must read, write, and understand verbal instructions 
•    Must complete a sanitation course either before or during first year
•    Must be knowledgeable in operating an efficient cost-effective program.
•    Ability to perform basic arithmetic 
•    Maintain emotional control under stress
•    Ability to resolve interpersonal situations
•    Strong organizational skills

Attention to detail and premium hospitality is the key to success in Club Bell.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.