Title:  Food Service Manager

Job Description

We’re looking for an experienced Food Service Manager who can help us provide food services in a Long-Term Care facility in Kamloops BC. Reporting to the Operations Manager, you’ll focus on dining operations, customer service and client relations. You will play a key role in staff relations and meeting food production expectations and quality.

Job Responsibilities

• Establishes and maintains effective working relationships with other departments to provide a unified food service experience for patients, residents, visitors and employees.
• Ensures compliance to food safety, sanitation, and overall workplace safety standards.
• Responsible for ordering, Inventory, Menu Development, Production Planning
• Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding. Identifies Aramark service expansion opportunities.
• Provides overall direction and manages performance for all front line employees, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding.
• Directs, staffs, and trains food service department regarding food presentation, quality, cost control, and cash handling.
• Develops operational component forecasts and is able to explain variances. Responsible for component's accounting functions.
• Responsible for ordering, Inventory, Menu Development, and Production Planning
• Monitors and Verifies Accounting Documentation through web-based systems.
• Follows Union seniority /scheduling standards and policies
• Develops and maintains strong leadership team
• Maintains and Verifies Employee work schedules through web-based payroll tracking systems
• Ensures compliance with all contract obligations.

Qualifications

•    Bachelor's Degree or Diploma in relevant field.
•    CSNM designate
•    Menu management, balancing a budget and working within assigned operational costs / budget 
•    Requires a minimum of 5+year’s progressive experience managing operations with financial and operational responsibility for the sites / departments
•    Minimum 2 years management in a unionized environment 
•    Savvy with computers: online financial reporting, inventory software, online order portals, basic Outlook, payroll software, working with Office programs, maneuvering through different auditing systems used for operational tracking and reporting 
•    Strong organizational and time management skills.
•    Ability to demonstrate excellent customer service using Aramark's standard service model
•    Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
•    Ability to communicate (both verbal and written) effectively with clients, customers of the client and support staff.
•    P&L accountability and/or contract-managed service experience is desirable.
•    Requires management and leadership skills and the ability to work with confidential employee, client, and Aramark information.
•    Mandatory background check process is a requirement for all qualified candidates

Education

Compensation Data

Salary Range (based on experience) $60,000-$65,000 CAD per year

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world. 

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

What We Offer You

Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.
Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark—helping you grow your retirement savings faster.
Well-Being Support: Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
Exclusive Perks: Enjoy discounts on everyday products and services to make life more affordable.
Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.
Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.