Title:  Catering Manager

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world. 
You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

Job Description

Reporting to the Food Service Director, the Catering Manager will be responsible for the day-to-day operations of the Catering department.

Job Responsibilities

Oversee catering functions and special events for internal and external clients/ groups.
Meet with clients to determine catering requirements, floor plans, rentals, staffing for events.
Responsible for customer booking and creating contracts.
Work closely with Executive Chef, plan menus for clients.
Responsible for final approval of catering contracts pre-event.
Ensure job instructions are clearly understood so that tasks are completed effectively to the client’s satisfaction.
Ensure all staff provide quality, courteous service to all customers.
Ensure that food and service meet quality control standards.
Manage catering purchases and inventory.
Participate in Operational Reviews for Catering Department.
Responsible for Catering Budget.
Conduct weekly meetings with team.
Responsible for seeking new clients and sales to grow the business.
Establish and maintain clientele rapports.
Resolve customer concerns.
Oversee staff scheduling.
Oversee training and management of staff.
Ensure proper handling of Company Property.
Ensure all staff adhere to the Health and Safety Policy as well as Aramark Policies and Procedures.
Adhere to the Aramark policies and procedures, as well as the Health and Safety standards.
Uphold Classic Fare Catering standards through training and taking part in program updates offered by Head Office.
Perform other duties assigned by your Manager.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

2 - 4 years of Catering experience.
Demonstrated experience in successful business growth.
Completion of Hospitality or Food and Beverage program.
Skilled in relationship building and customer service
Strong leadership skills.
Ability to multi-task.
Attention to detail is a must.
Valid driver’s license.

Education