Title:  Bilingual Tim Horton's Team Member

Job Description

We are seeking a dedicated, bilingual Tim Horton’s Team Member to deliver exceptional service to travelers passing through the Roméo LeBlanc International Airport. In this vital front-line role, you will utilize your strong communication skills in both English and French to provide efficient, high-quality service in a unique and energetic travel environment. 

If you are a reliable professional looking a supportive team culture, and the excitement of working within a major transportation hub, we want to hear from you. 

Job Responsibilities

• Deliver Exceptional Service: Welcome airport travelers, flight crews, and airport personnel with a warm, friendly, and positive attitude.
• Confidently and efficiently take orders and answer guest questions in both English and French
• Accurately enter orders into the POS (Point of Sale) system, handle cash and electronic transactions, and provide correct change and receipts.
• Brew coffee, steep tea, and prepare specialized hot and cold beverages (such as Iced Capps, lattes, and espresso drinks) strictly following Tim Horton’s gold standards.
• Efficiently prepare and assemble breakfast sandwiches, lunch items, wraps, and baked goods, ensuring proper portion control and appealing presentation.
• Keep the bakery display showcases continuously stocked, organized, and looking fresh throughout the shift.
• Maintain a high level of speed, accuracy, and composure during peak airport travel rushes (such as early morning departures or delayed flight windows).
• Communicate effectively with kitchen and counter teammates to ensure a smooth, seamless flow of orders from prep to hand-off.
• Monitor front-of-house stock levels (cups, lids, napkins, condiments) and replenish them proactively
• Keep counter, ordering areas, beverage stations, and food prep surfaces clean and sanitized in accordance with food safety regulations and brand standards.
• Adhere to all OHS and food safety policies and procedures
• Maintain adherence to all airport-specific safety, security, and operational guidelines required for working within the terminal environment

Qualifications

• Fluent in French and English
• 1+ years customer service experience
• Experience working with Tim Horton's or similar franchise considered an asset
• Valid WHMIS and Food Safe (Basic or Advanced), First Aid Certification is an asset
• Knowledge of and commitment to upholding high standards of food safety and hygiene
• Ability to work effectively and efficiently supervised and unsupervised
• Excellent interpersonal and communication skills, with a genuine desire to provide outstanding customer service
• Ability to work effectively as part of a team, collaborating with colleagues to ensure smooth operations
   

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

This is a full-time position with a day time schedule. This position comes with extended health benefits, employee meal plan, complimentary uniforms and safety shoes, paid sick time, paid vacation time, up to 50% reimbursement for professional development initiatives (ex: Red Seal), opportunities for advancement, scholarship opportunities for dependents of employees, volunteerism events, team events, and more!

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.