Title:  Food Service Director

Job Description

Food Service Director – SAIT (Southern Alberta Institute of Technology)

About the Role:
We are seeking a dynamic and results-driven Food Service Director to lead all food service operations at SAIT. This role is responsible for delivering a high-quality, innovative, and financially sustainable dining program across multiple outlets, including retail, branded concepts, and catering operations.

This position requires a strong operational leader who can balance client expectations, student engagement, financial performance, and team development in a fast-paced campus environment.

Education - Aramark

Culinary experiences and well-maintained environments are fundamental to student success.  

From brain-powering ingredients to comforting flavor combinations, nutritious food doesn’t have to be boring. Aramark chefs and dietitians are constantly reviewing the latest insights and food trends to find the next culinary innovation and help students discover their love of food. 

We partner with you to enhance the student experience, support parents, and collaborate with administration, all while delivering on the expectations of parents and the community.

Job Responsibilities

Operational Leadership

• Oversee daily operations across all food outlets (including food court with branded and proprietary concepts)
• Ensure speed of service, product quality, and consistency
• Maintain food safety, sanitation, and compliance standards
• Execute Aramark programs and service excellence standards

Financial Performance & Accountability

• Own full P&L responsibility across all locations
• Manage food cost, labour cost, waste, and inventory
• Drive revenue through menu strategy and promotions
• Analyze sales trends and adjust business strategies

Client & Campus Engagement

• Act as primary liaison with SAIT stakeholders
• Lead Partnership Business Reviews (PBRs)
• Align programs with student needs and campus trends
• Support sustainability and food security initiatives

Growth & Innovation

• Introduce new concepts, pop-ups, and programs
• Drive adoption of kiosks, mobile ordering, and digital menus
• Continuously improve guest experience

Team Leadership & Development

• Lead and develop a multi-unit team
• Build a culture of accountability and ownership
• Identify and develop future leaders
• Ensure effective staffing and training

Reporting & Compliance

• Ensure accurate reporting and compliance
• Maintain health, safety, and operational standards
• Monitor KPIs including sales, transactions, and satisfaction

Qualifications

• 5–7+ years of leadership experience in multi-unit food service or campus dining
• Strong understanding of high-volume retail and branded food operations
• Proven P&L management and profitability experience
• Experience working with institutional clients
• Strong leadership, communication, and problem-solving skills
• Ability to thrive in a fast-paced environment

Success in This Role

• High-quality food and service delivery
• Strong financial performance
• Engaged team and strong culture
• Positive client relationships
• Continuous innovation and improvement

If you are passionate about food, leadership, and creating meaningful campus experiences, we’d love to hear from you.

Education

About Aramark

What We Offer You 

• Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being. 
• Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters. 
• Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark—helping you grow your retirement savings faster. 
• Well-Being Support: Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it. 
• Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another. 
• Exclusive Perks: Enjoy discounts on everyday products and services to make life more affordable. 
• Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies. 
• Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations. 
• Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all. 

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world. 

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.