Title: Business Development Manager, Managed Services
Calgary, Edmonton, AB, CA, -
Job Description
The Business Development Manager (BDM), Managed Services will identify, build, and convert new business opportunities for Aramark's managed services business across Western Canada — the outsourced food, facilities, and support services delivered by Aramark employees on client sites. Reporting to the Senior Director, Business Development, this role begins as a dedicated outbound prospecting function focused on key growth sectors, with a defined path to progress into a direct-selling Business Development role as pipeline management and sales skills mature.
Career Progression
This role is structured as a launch point into a full-cycle sales career. As the BDM demonstrates consistent pipeline quality and conversion, and builds fluency in solution design and proposal development, they will progressively take on:
- Direct participation in client presentations and site visits alongside the Sales Director.
- Ownership of select opportunities through proposal and closing stages.
- A transition path into a direct-selling Business Development
Job Responsibilities
- Prospect Identification & Research: Work with the Senior Director, Business Development to identify, research, and prioritize target accounts across key growth sectors within Western Canada markets. (15%)
- Lead Generation & Campaign Development: Partner with marketing and sales to build sector-specific messaging, campaign storytelling, and outreach sequences that resonate with each target vertical. (15%)
- Prospecting & Opportunity Assessment: Execute outbound campaigns via phone, email, LinkedIn, and other digital channels; qualify opportunities and build a robust, well-documented sales pipeline in Salesforce. (40%)
- Competitive & Market Intelligence: Track competitor activity, contract cycles, and market conditions by sector; feed insights back to the sales team to sharpen positioning and timing of outreach. (10%)
- Campaign Monitoring & Reporting: Monitor lead generation activity and conversion metrics against targets; report on pipeline health and ROI to the Senior Director, Business Development. (10%)
- Networking & Industry Events: Represent Aramark at B2B conferences, association events, and industry functions; build a professional network and referral base across target sectors. (10%)
Qualifications
- Bachelor's degree or diploma in Business, Marketing, or a related field.
- 2–5 years of experience in a sales, business development, or marketing role; experience in foodservice/ facilities management sectors is an asset but not required.
- Comfortable with high-volume outbound prospecting (calls, email, social) and consistently hitting activity and pipeline targets.
- Working knowledge of CRM tools (Salesforce preferred) and MS Office Suite, particularly Excel and PowerPoint.
- Strong, confident presence on LinkedIn and other social platforms, with the ability to build and sustain a professional network.
- Excellent written, verbal, and interpersonal communication skills; superior presentation skills.
- Self-starter who is organized, coachable, and motivated by a defined path toward a direct sales career.
- Reliable vehicle and clean driver’s license; comfortable with periodic travel across Western Canada.
Working Conditions
- Based in Calgary, Edmonton, Winnipeg, or Vancouver; Aramark operates under a hybrid work model.
- Periodic travel required within the Western Canada region to visit prospects, attend industry events, and support the sales team.
- Exposure to a range of institutional, education, senior living, and business environments.
About Aramark
At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.
You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.
What We Offer You
Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.
Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark—helping you grow your retirement savings faster.
Well-Being Support: Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.
Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.
**Monetary benefits will differ for salaried part time and temporary positions.
The pay range for this position is $80,000.00 - $90,000.00.