Job Description

Food Service Director (Healthcare & Long-Term Care) // Burnaby, BC

Aramark Canada is seeking an experienced Food Service Director to oversee a portfolio of support service operations within a healthcare and long-term care environment in the Burnaby region.
Reporting to the General Manager, this leadership role is responsible for the overall delivery of essential support services, including Food Services, Environmental Services (Housekeeping), Laundry, and Maintenance. The successful candidate will lead operational excellence, financial performance, regulatory compliance, and team engagement while fostering strong client relationships and enhancing the resident and patient experience.

Job Responsibilities

•    Provide leadership and oversight for daily support service operations within a healthcare setting.
•    Ensure high standards of service delivery, safety, quality, and regulatory compliance across multiple departments.
•    Build and maintain strong partnerships with healthcare stakeholders, clients, residents, and interdisciplinary teams.
•    Lead, coach, and develop supervisors and frontline employees to drive engagement, accountability, and performance.
•    Manage departmental budgets, financial forecasting, inventory controls, and operational reporting.
•    Oversee menu planning, production processes, procurement, and food service quality standards.
•    Support workforce planning, scheduling, payroll administration, and unionized workforce practices.
•    Monitor operational performance and identify opportunities for continuous improvement and service enhancements.
•    Ensure compliance with food safety, sanitation, workplace safety, and organizational policies.
•    Foster a collaborative and resident-focused culture across all support service functions.

Qualifications

•    Degree or Diploma in Food & Nutrition Management, Hospitality Management, Healthcare Administration, or a related field.
•    Membership with CSNM (Canadian Society of Nutrition Management) is required.
•    5+ years of progressive leadership experience managing support service operations, preferably in healthcare, seniors living, or long-term care environments.
•    Strong financial acumen, including budgeting, forecasting, cost control, and operational accountability.
•    Experience leading unionized teams is considered an asset.
•    Knowledge of food service operations, housekeeping/environmental services, laundry, and facility support functions.
•    Strong interpersonal and communication skills with the ability to build relationships across all organizational levels.
•    Proficiency with Microsoft Office Suite and workforce management systems.
•    Demonstrated ability to lead teams in a fast-paced, service-focused environment.
•    Successful completion of a background check will be required.

Why Join Us?

This is an opportunity to make a meaningful impact in a healthcare environment where quality support services contribute directly to resident, patient, and caregiver experiences. Join a collaborative team that values leadership, innovation, operational excellence, and people-first service.

Education

About Aramark

What We Offer You

Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.
Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched by Aramark—helping you grow your retirement savings faster.
Well-Being Support: Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.
Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world. 

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.