Title:  Dietary Worker

Job Description

The Dietary Worker is primarily responsible for duties related to (but not limited to) meal time plating and portioning of all menu items to serve our residents safely and in accordance to individual food preferences and diets, maintenance of unit specific product inventory levels, clearing and setting up of dining tables, cleaning and sanitizing of resident dining and service areas. Responsibilities are conducted with a focus on resident and family satisfaction. A clear understanding and practice of safe food handling and sanitation practices as specified through Aramark policies and procedures is required. The Food Service Aide performs the responsibilities of the position consistent with Aramark’s operational policies as well as within the legislative and regulatory standards set out in the applicable Provincial and Municipal Acts. 

Job Responsibilities

•    Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained.
•    Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers. 
•    Adaptable to customer needs.
•    Responsible for patient customer service functions of answering phones, taking menu orders, answering questions or if unable to answer, appropriately directing calls from patients as it relates to their meal or other nutritional needs
•    Uses software to record patient orders
•    Maintains general knowledge of therapeutic diets to ensure meal orders are processed accurately
•    Works closely with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition
•    Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by closely adhering to safety and sanitation standards
•    Maintains compliance with ARAMARK’s standards of operation. Adheres to ARAMARK’s Business Conduct Policy at all times. Maintains all records and reports to ensure compliance with all local, state, and federal regulations and codes.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

•    Previous customer service experience preferred
•    Experience in food service, as a dietary clerk, or in a related field preferred
•    Needs to communicate fluently in the English language, bilingual or multilingual a plus.
•    Ability to stay calm under pressure.
•    Comfortable standing for 7.5hrs and lots of walking.
•    Must be flexible and adaptable to change.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.